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FAQ

  • What types of products do you create?
    We specialize in crafting a wide range of high-quality, handcrafted items, including, unique crystal pieces, jewelry, drinkware, plaques, decals, home decor, and much more . Each crystal is carefully selected, either handpicked or self-collected during our travels, to ensure authenticity and uniqueness. Additionally, we offer custom stone cutting, with all cutting and polishing completed in-house to maintain the highest standards of craftsmanship.
  • Are your crystals authentic?
    Yes, all of our crystals are carefully handpicked or self-collected during our travels, ensuring their authenticity and exceptional quality.
  • Do you accept custom orders?
    Absolutely! We take pride in creating personalized items such as drinkware, plaques, and other unique pieces tailored to your preferences. Please note that a 50% deposit is required for all custom orders to begin the creation process.
  • How can I request a custom order?
    You can contact us directly through our website or social media channels with your specific request. For customizable items, there will be an option to upload an image directly on our website to help us personalize your order. If you’re looking for custom jewelry, cabochons, or stone cutting and polishing, please contact us directly—we’ll work closely with you to bring your vision to life.
  • What makes your products unique?
    Each item is crafted with care, featuring crystals and premium materials that are carefully sourced for exceptional quality. Many of our crystals are either self-collected during our travels or handpicked directly from trusted dealers, ensuring authenticity and uniqueness. Most of our creations are one-of-a-kind, making them truly special and perfect for those seeking something meaningful and distinctive
  • Do you offer wholesale options?
    Yes, we offer wholesale opportunities for select products. Additionally, we are happy to accept pre-orders for items you may want to wholesale through us. As we travel twice a year—once in late winter and again in early fall—we can source specific crystals or products to meet your needs. A presale percentage will be determined at the time of your order. Contact us for more information and to discuss your requirements
  • How do you source your crystals?
    We personally handpick or self-collect our crystals during our travels, carefully selecting each piece to ensure exceptional quality, authenticity, and uniqueness. By sourcing directly from trusted dealers and gathering crystals ourselves, we can offer a diverse range of stunning and ethically sourced materials that carry a story of their own
  • What is your return policy?
    We accept returns on most items within a specified period if they are in original condition. Custom items, however, are non-refundable, as we work closely with each customer throughout the design process to ensure satisfaction at every step before producing the finished product. Please review our full return policy for more details.

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